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Alarma, seems we’ve a trouble, if you came here!

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My Searches
How to select an airline if fares are the same? Passenger types What is the best time to book? How do I search for flights?
How do I search for one way flights? How many passengers are allowed per booking? Economy, Premium Economy or Business class tickets
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My Bookings
Passengers with reduced mobility Forbiddances for carriage Inadmissible passengers and deportees Seating on board
Expectant mothers Medical Services Passengers requiring prior medical clearance Incapacitated passengers
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My Confirmations
Ticket validity? Booking confirmation E-ticket Passenger Name Record (PNR)
How do I know if my tickets have been confirmed? Why didn’t I receive an email confirmation of my booking?
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My Payments
Can I pay by someone else credit card? Can I book and pay in any currency? Payment options What if my payment card is not working?
My card has been charged but I don’t have a booking confirmation
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My Departures
Do I need to print my boarding pass? What is Online Check-in Boarding Why do I need the Boarding Pass?
What is a boarding pass? How do I pre-book my meals? How do I add music or sports equipment to my booking? Manage my booking
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My Travelling
What size of travel container will my pet need? Can I get a compensation if my bag is lost, delayed or damaged? What do I do when my bag goes missing? Is my pet old enough to travel?
Where can I find about pet documentation and vaccines needed? What are my rights with regards to an incident or accident related to a journey by air? Travel dates, visa and verifications Which countries are Israelis prohibited from travelling to/through?
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Popular issues
How do I search for flights on crazyllama.com? What if my payment card is not working? How do I know if my tickets have been confirmed?