What are my rights with regards to an incident or accident related to a journey by air?

​The “Conditions of Contract and Other Important Information” details airline liability with regard to passenger death or bodily injury, loss of or damage to baggage, and for delay.

It also defines passenger rights and obligations for denied boarding, check-in times, baggage and the transport of dangerous goods. There may be some regional adaptation of the ticket notice.

Please check out the ticket notice applicable to the country of departure indicated on your ticket:www.iatatravelcentre.com/tickets

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